California Privacy Rights

Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This page describes your CCPA rights and how to exercise them.

1. Right to Know

You have the right to request that we disclose:

• The categories of personal information we have collected about you
• The categories of sources from which the personal information is collected
• The business purpose for collecting or selling personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have collected about you

2. Right to Delete

You have the right to request that we delete any personal information about you that we have collected. Please note that we may deny your deletion request if retaining the information is necessary for us or our service providers to comply with legal obligations, detect security incidents, or complete a transaction for which the personal information was collected.

3. Right to Opt-Out of Sale

We do not sell personal information. Purple Pimple Patches does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

4. Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not:

• Deny you goods or services
• Charge you different prices or rates for goods or services
• Provide you a different level or quality of goods or services
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

5. Personal Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, mailing address, phone number
• Commercial Information: Purchase history, product preferences
• Internet Activity: Browsing history, search history, interaction with our website
• Geolocation Data: General location based on IP address
• Payment Information: Processed securely through our payment processor

6. How We Use Your Information

We use personal information for the following business purposes:

• Fulfilling or meeting the reason you provided the information
• Processing your orders and payments
• Providing customer service and support
• Sending you marketing communications (with your consent)
• Improving our website and services
• Detecting and preventing fraud

7. How We Share Your Information

We may share your personal information with:

• Service Providers: Payment processors, shipping carriers, email service providers
• Analytics Providers: To understand website usage and improve our services
• Legal Requirements: When required by law or to protect our rights

8. How to Exercise Your Rights

To exercise your CCPA rights, you may submit a verifiable consumer request by:

• Email: info@purplepimplepatches.com
• Mail: 1285 N Canyon Creek Pkwy #1016, Spanish Fork, UT 84660-1319
• Phone: 801-447-1309

Your request must provide sufficient information to allow us to verify you are the person about whom we collected personal information and describe your request with sufficient detail.

9. Verification Process

We will verify your identity before responding to your request. The verification steps may include asking you to provide information that matches information we have on file about you, such as your name, email address, and order history.

10. Response Timing

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

11. Authorized Agents

You may designate an authorized agent to make requests on your behalf. The authorized agent must provide written authorization signed by you, and we may require you to verify your identity directly with us.

12. Contact Us

If you have questions or concerns about our privacy practices or your California privacy rights, please contact us at:

Email: info@purplepimplepatches.com
Phone: 801-447-130
Hours: Monday-Friday, 9 AM – 5 PM MST
Address: 1285 N Canyon Creek Pkwy #1016, Spanish Fork, UT 84660-1319